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	<title> &#187; Anthropologie</title>
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		<title>Facebook, Customer Service, and Peep-Toe Wedges.</title>
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		<pubDate>Wed, 10 Feb 2010 19:54:32 +0000</pubDate>
		<dc:creator>Val</dc:creator>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[Anthropologie]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[customer service online]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[increasing word of mouth]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[ways to increase customer service]]></category>

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		<description><![CDATA[It is a widely accepted notion that social media is changing the way we do business. Long gone are the days where people might tell a few of their friends about a positive or negative customer experience. Now, they can tell their entire network of contacts and essentially the world through social media. This idea [...]]]></description>
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